Pacific Palace Hotel

The hotel which is a real ship unlike the usual normal building structure of hotels. The room is huge! The view from the balcony is calming. I love seeing the village on water. The hotel staff : Mss J. I discovered she's an influencer. She speaks so fluently and knows her job well and very friendly too. Lisna, too is very gentle, friendly and helpful. Other hotel staffs are polite too. Hotel welcomes us with iced honeyed ginger drink and hot onde-onde. So sedap!! Oh ya I love the cornflakes cookies too.

It was a quick and fast planning happened in the very last moment of the weekend to visit Batam and choice shown in Booking.com was Pacific Palace Hotel. One of my friend was suggesting to book this hotel knowing the rating is already good. We booked it through booking.com and found it to be a great choice. Thanks to Booking.com for their recommendation. The resort is a huge well maintained place. Multiple options to enjoy in their premise. 3 days went in a jiffy and wanted to stay more time if time permits. Location, Ambience, Swimming pools, Kids recreation place, eateries, shops are few specifics to be mentioned to visit and engage yourself. The hotel itself constructed like a ship and you will get that feel when you are onboard into the ship :-). The breakfast buffet is okay with limited options but good. The backyard area is having a great food place to spend time near the backwaters. Rooms: Rooms were older but clean looking. Well maintained mattress and bathroom makes them better. Walkability: Though each of the room blocks and reception area is well connected through elevators. Food & drinks: Haven't tried drinks but food is good. Noteworthy details: Great view, Quiet, Kid-friendly

Restaurant location is great directly opposite the lifts at the lobby. Selection was good with many varieties to choose from especially the freshly made eggs. I was there with family over the weekends, they have entertainment by the staffs during our breakfast and invited guests to join them in the dance which was very engaging and fun ! Kudos to the management !

The staff were excellent, room was clean, breakfast was good and queries were answered clearly. The swimming pool was great and had two separate jacuzzis besides it.

Love the location. The housekeeping staff Mr Hamrin is very sweet and polite. He offer to help me get my room clean up at later timing that i've request due to i am in need of much sleep. The front desk officer is really sweet, they help me keep my cake lapis and i told them my room is in a mess. They kept the cake lapis for me till got my room clean up.